SunGard Energy & Commodities

Customer Support Bulletin Board

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Release Schedule

PRODUCT	MODULE	Q4 2011	Q1 2012	Q2 2012
ALIGNE 2.0.5	AIF	2.0.5.15.0 (Dec 16)	2.0.5.16.0 (Jan 26) 2.0.5.17.0 (Feb 29) 2.0.5.18.0 (Mar 29)	TBD
	Power Ops	2.0.5.15.0 (Dec 16)	2.0.5.16.0 (Jan 26) 2.0.5.17.0 (Feb 29) 2.0.5.18.0 (Mar 29)	TBD
	Gas Ops	2.0.5.15.0 (Dec 16)	2.0.5.16.0 (Jan 26) 2.0.5.17.0 (Feb 29) 2.0.5.18.0 (Mar 29)	TBD
	Front Office	2.0.5.15.0 (Dec 16)	2.0.5.16.0 (Jan 26) 2.0.5.17.0 (Feb 29) 2.0.5.18.0 (Mar 29)	TBD
	Fuels Mgt	2.0.5.15.0 (Dec 16)	2.0.5.16.0 (Jan 26) 2.0.5.17.0 (Feb 29) 2.0.5.18.0 (Mar 29)	TBD
ALIGNE 3.0.0	AIF	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD
	Power Ops	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD
	Gas Ops	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD
	Front Office	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD
	Fuels Mgt	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD
	Base	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD
	HAS	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD
	RDS	3.0.1.3.0 (Nov 17)	3.0.1.4.0 (Jan 12) 3.0.1.5.0 (Feb 15)	TBD

PRODUCT	VERSION	Q4 2011	Q1 2012	Q2 2012
ALIGNE / ZAINET	6.4	NA	TBD	TBD
	8.0	NA	TBD	TBD
	8.1	8.1.15.0.0 (Oct 21)	TBD	TBD
ENTEGRATE	2.0	NA	2.0.28.7.0 (Jan 15) 2.0.28.8.0 (Mar 31)	TBD
	2.0.5	NA	TBD	TBD
	2.0.6	NA	2.0.6.20.0 (Feb 15)	TBD
ALIGNE / GTM	3.1	NA	3.1.60.0 (Feb)	TBD
GTMS WEB	5.1	NA	TBD	TBD
GTMS WEB	5.2	NA	5.2.8.0 (Feb 1)	TBD
GMS	6.2.8	NA	TBD	TBD
	6.4	NA	TBD	TBD
	6.5	NA	6.5.8.0 (Feb 1)	TBD

Please note the following when using the schedule:

The first published date will always be by quarter. As the planned date draws nearer, we will update with a month and then a date.
Any month or date noted in gray means planned and subject to change.

If a release has a posted date (mon/day), then the release will be available on or around that date.

The schedule is subject to change and we will make every effort to keep it current. We will replace outdated information with new and not keep a history of previous postings.

If you do not see a release date planned for a product/module or a product/module version, keep checking. The absence of a stated release date does not mean the product/module has been de-supported unless we have announced otherwise.

For questions regarding the release schedule, please contact releaseinfo@sungard.com

Need to Network with Peers and Subject Matter Experts?

OPTIMIZE YOUR KNOWLEDGE!
VISIT THE WORLDWIDE USER GROUP

This is the place and means by which we as the SES User Community can network, learn product information, listen to our peers and hear subject matter experts speak. This offers us an opportunity to meet one-on-one to share experiences, exchange ideas as well as technical expertise related to the use of SES software and related products.

The SES User Group will be independently run by a User Group Customer Council that will conduct both online and in-person meetings on a regular basis.

Customer Support Regional Managers

REGION	TOLL FREE	DIRECT	NORMAL SUPPORT HOURS	EMAIL ESCALATION MANAGER
Americas	888-989-4101	713-210-8218	M-F 0800 - 1800 CST -6	Becky Mendel
EMEA	NA	+44 (0) 20 8081-2535	M-F 0800 - 1800 GMT	Han Cherry
Asia-India	NA	+91-20-41491118	M-F 0930 - 1800 UTC/GMT +5:30 hours	Ranjit Savant

Need Training?

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VISIT THE SUNGARD ENERGY TRAINING ACADEMY

SunGard Energy is committed to providing extensive product training to our clients. Whether you're just learning about your SunGard solution or are a seasoned veteran in need of a quick refresher, our training provides a wealth of opportunities to increase your knowledge and productivity.

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